Returns
3 Easy Steps to Your Return
Do you want to return goods to us?
If you wish to exercise your right of withdrawal, you will find the necessary information on the procedure on this page.
Do you have questions about the product?
Just contact us!
If something doesn't work as desired, let us know by phone, email, in the live chat, or our Contact form. Often it's just a small setting or an unclear instruction. Together, we can avoid unnecessary returns and also protect our nature by reducing CO2 emissions.
Do you want to return a product?
If you are determined to return certain items, you can do so in three easy steps:
1. Register Return
Register within 14 days after receiving the goods by email, in the live chat, or our Contact form.
2. Return
Pack the items securely, including the complete delivery contents, and seal the box well.
Sufficiently frank the package. Unfortunately, we cannot accept packages sent without postage.
Drop off the package promptly after registering the return at the nearest branch of a shipping service provider of your choice.
3. Inspection & Refund
Once the return has arrived with us, it will be inspected by our team.
If everything is in order, we will refund your money.
ready to ship, delivery time(DE) ** 1-3 working days
in stock: > 5
Discover the innovationModular replacement feet for telephoto lenses from Augenblicke-eingefangen
For ambitious photographers who are always looking for the perfect balance between stability and flexibility, the modular replacement feet from Augenblicke-eingefangen offer a modern solution.
These in...
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Somehow the camera gear has to be carried.
But how do you attach the camera strap to your camera or your lens?
Traditionally, a carrying strap is attached to two lugs on the camera; with heavy lenses, a carrying strap is attached via lugs on the tripod collar.
This is often annoying,...
not in stock, the item will be ordered for you
Macro accessories from Wimberley, the Plamp Family for precise macro photography Anyone who seriously engages in macro photography sooner or later stumbles over the same situation: the subject is beautiful, but the light isn’t right, a light breeze tugs at the blossom, and the diffuser is lying some...
not in stock, the item will be ordered for you
The Flexshooter tripod headsaccept almost all camera plates and L-brackets, lens plates and replacement feet with Arca-compatible profile with a width of 38 mm.
Flexshooters with lever clamp are a bit more tolerant; here you can readjust the clamp width so that your camera or lens sits really firmly ...
not in stock, the item will be ordered for you
FAQ about the Flexshooter tripod head
When you start looking into the Flexshooter tripod head, the question usually isn’t whether to get one, but rather the famous “Yes, but which one exactly?
”.
In this FAQ about the Flexshooter tripod head we’ve collected the typical questions we get more frequen...
not in stock, the item will be ordered for you