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Returns

3 simple steps to your return

Would you like to return goods to us?

If you would like to exercise your right of withdrawal, you will find the necessary information about the procedure on this page.

Questions & Support

Do you have questions about the product?

Just contact us!

If something is not working as desired, let us know by phone, email, live chat or our Contact form. Often it is just a small setting or an unclear instruction. Together we can avoid unnecessary returns and thus also protect our environment by reducing CO₂ emissions.

Do you want to return a product?

If you have decided to send certain items back, you can do so in three simple steps:

This is how the return works

1. Register your return

Contact us within 14 days of receiving the goods by email, live chat or our Contact form.

2. Return shipment

Pack the items securely, including the complete scope of delivery, and seal the box well.
Frank the parcel sufficiently. Unfortunately, we cannot accept parcels sent unpaid.
Drop off the parcel promptly after registering the return at the nearest branch of a shipping service provider of your choice.

Return address

Augenblicke-eingefangen GbR
-Retoure-
Schonenfahrerstr. 7
18057 Rostock
Germany

3. Inspection & Refund

As soon as the return has arrived with us, it will be checked by our team.
If everything is in order, we will refund your money.

Rolanpro protective bag for telephoto zoom with camera Tragopan Camo RP

Rolanpro protective bag for telephoto zoom with camera Tragopan Camo RP RPBAGZoomTRA

No longer available

Tip

LensCoat lens cover for Sony FE 400-800mm f/6.3-8 G OSS Realtree Max5

LensCoat lens cover for Sony FE 400-800mm f/6.3-8 G OSS Realtree Max5 lcso400800m5

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 2

Variants from €121.90

Tip

LensCoat lens cover for Sony FE 400-800mm f/6.3-8 G OSS Realtree Edge

LensCoat lens cover for Sony FE 400-800mm f/6.3-8 G OSS Realtree Edge lcso400800eg

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 1

Variants from €121.90

Tip

MR JAN GEAR Hippo - Waterproof standby backpack for super tele Hippo complete (roll-top+insert+carrying system)

MR JAN GEAR Hippo - Waterproof standby backpack for super tele Hippo complete (roll-top+insert+carrying system) MJG03450199

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 1

Tip

Leofoto SF-04 replacement foot with QD mount for SONY FE 400-800mm f/6.3-8 G OSS

Leofoto SF-04 replacement foot with QD mount for SONY FE 400-800mm f/6.3-8 G OSS LF-SF-04

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 3

Leofoto LPO-OM-3 L-bracket for OM System OM-3

Leofoto LPO-OM-3 L-bracket for OM System OM-3 LPO-OM3

not in stock, the item will be ordered for you

Kirk FR-3 Macro Rail

Kirk FR-3 Macro Rail FR-3

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 2

Really Right Stuff LCF-104 for Sony 400-800 mm f/6.3-8 FE G OSS

Really Right Stuff LCF-104 for Sony 400-800 mm f/6.3-8 FE G OSS LCF-104

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 2

Modular lens replacement foot CaNiS-L 210 for Canon-Nikon-Sony-Sigma lenses with 2 x QD mount (Manfrotto/Sachtler Video Standard) CaNiS-L (high) - Video plate VP-210 (210 mm) 2 x QD

Modular lens replacement foot CaNiS-L 210 for Canon-Nikon-Sony-Sigma lenses with 2 x QD mount (Manfrotto/Sachtler Video Standard) CaNiS-L (high) - Video plate VP-210 (210 mm) 2 x QD VP-210 Canis-L

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: > 5

Variants from €32.95

L-CS-206 Fashion Camera Strap Black & White

L-CS-206 Fashion Camera Strap Black & White L-CS-206 Black & White

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 1

L-CS-205 Fashion Camera Strap Rainbow Pearl

L-CS-205 Fashion Camera Strap Rainbow Pearl L-CS-205 Rainbow Pearl

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 1

Leofoto G6 geared head

Leofoto G6 geared head LF-G6

not in stock, the item will be ordered for you

Tip

LensCoat lens protection for Sony FE 50-150 mm f/2 GM Realtree Max5

LensCoat lens protection for Sony FE 50-150 mm f/2 GM Realtree Max5 lcso50150m5

not in stock, the item will be ordered for you

Variants from €112.90

LensCoat lens cover for Sony FE 50-150 mm f/2 GM Realtree Edge

LensCoat lens cover for Sony FE 50-150 mm f/2 GM Realtree Edge lcso50150eg

not in stock, the item will be ordered for you

Variants from €112.90

BigLensCaps lens cap for Sigma 300-600mm f/4 DG OS Sports

BigLensCaps lens cap for Sigma 300-600mm f/4 DG OS Sports BISI36K

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 2

Tragopan G-Lynx 3D Complete Kit G-Lynx 3D Complete Kit

Tragopan G-Lynx 3D Complete Kit G-Lynx 3D Complete Kit TRA3DFIGESKC001K

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 3

Variants from €60.95

Tragopan G-Lynx Ghillie Complete Set G-Lynx Ghillie Complete Kit

Tragopan G-Lynx Ghillie Complete Set G-Lynx Ghillie Complete Kit TRAFIGHGESKC001K

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 4

Variants from €60.95

Tragopan G-Lynx Support Kit

Tragopan G-Lynx Support Kit TRAARMGES001

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 1

Variants from €60.95

Tragopan G-Lynx 3D Camouflage Net G-Lynx 3D Net (only)

Tragopan G-Lynx 3D Camouflage Net G-Lynx 3D Net (only) TRA3DFIGES001K

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 1

Tragopan G-Lynx Ghillie Net G-Lynx Ghillie Net (only)

Tragopan G-Lynx Ghillie Net G-Lynx Ghillie Net (only) TRAFIGHGES001K

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 3

Variants from €60.95

LensCoat™ Camera Cover BodyGuard™ R with Grip Realtree Edge

LensCoat Camera Cover BodyGuard R with Grip Realtree Edge lcbgrgeg

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 1

Variants from €34.95

LensCoat™ Camera Protection BodyGuard™ R with Grip Black

LensCoat Camera Protection BodyGuard R with Grip Black lcbgrgbk

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 1

LensCoat™ Camera Protection BodyGuard™ R with Grip Forest Green Camo

LensCoat Camera Protection BodyGuard R with Grip Forest Green Camo lcbgrgfg

not in stock, the item will be ordered for you

Variants from €34.95

LensCoat™ Camera Protection BodyGuard™ R with Grip Realtree Max5

LensCoat Camera Protection BodyGuard R with Grip Realtree Max5 lcbgrgm5

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 2

Variants from €34.95

LensCoat™ for Sigma 300-600mm f/4 DG OS Sports Realtree Max5

LensCoat for Sigma 300-600mm f/4 DG OS Sports Realtree Max5 lcs300600m5

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 1

Variants from €110.90

LensCoat™ for Sigma 300-600mm f/4 DG OS Sports Realtree Edge

LensCoat for Sigma 300-600mm f/4 DG OS Sports Realtree Edge lcs300600eg

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 1

Variants from €110.90

ProMediaGear PM501C40 Manfrotto to Arca-Swiss Adapter with C40 quick release clamp

ProMediaGear PM501C40 Manfrotto to Arca-Swiss Adapter with C40 quick release clamp PM501C40

not in stock, the item will be ordered for you

BigLensCaps lens cap for OM System 150-400mm f/4.5 M.Zuiko Digital ED TC1.25X IS PRO

BigLensCaps lens cap for OM System 150-400mm f/4.5 M.Zuiko Digital ED TC1.25X IS PRO BILCO150400K

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 4

Really Right Stuff MC-LS - MK2 universal L-bracket

Really Right Stuff MC-LS - MK2 universal L-bracket MC-LS-MK2

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 2

Leofoto SGF-03 replacement foot with QD mount for Sigma 300-600mm f/4 DG OS Sport

Leofoto SGF-03 replacement foot with QD mount for Sigma 300-600mm f/4 DG OS Sport LF-SGF-03

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 2

New

Really Right Stuff camera plate for Canon EOS R5/R5 II R6/R6 II with BG-R20

Really Right Stuff camera plate for Canon EOS R5/R5 II R6/R6 II with BG-R20 RRS-9000549

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 2

ProMediaGear PLNZ83XQD - L-bracket for the Nikon Z8

ProMediaGear PLNZ83XQD - L-bracket for the Nikon Z8 PLNZ83XQD

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 1

New

Kirk LP-70V2 replacement lens foot for Nikon Z 70-200 mm f/2.8 VR S & Z 100-400 f/4.5-5.6 VR S

Kirk LP-70V2 replacement lens foot for Nikon Z 70-200 mm f/2.8 VR S & Z 100-400 f/4.5-5.6 VR S LP-70V2

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 5

New

Kirk ULB-1V2 Universal L-bracket - small

Kirk ULB-1V2 Universal L-bracket - small ULB-1V2

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 2

BigLensCaps lens cap for Canon EF 600mm f/4 L USM (NON IS)

BigLensCaps lens cap for Canon EF 600mm f/4 L USM (NON IS) BILCCEF600nonisK

not in stock, the item will be ordered for you

New

Really Right Stuff LC-A51 Package: Lens collar with LCF-55 foot for Canon RF 100-500 mm

Really Right Stuff LC-A51 Package: Lens collar with LCF-55 foot for Canon RF 100-500 mm LCA-51 with LCf-55 Kit

not in stock, the item will be ordered for you

Kirk LP-68KIT lens replacement foot set for Sony FE 400-800mm f/6.3-8 G OSS

Kirk LP-68KIT lens replacement foot set for Sony FE 400-800mm f/6.3-8 G OSS LP-68KIT

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 2

Kirk ADPT68 adapter for Kirk LP-68 for Sony FE 400-800mm f/6.3-8 G OSS

Kirk ADPT68 adapter for Kirk LP-68 for Sony FE 400-800mm f/6.3-8 G OSS ADPT68

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 4

Really Right Stuff BGR20-L: L-bracket for Canon EOS R5 MK II & R6 MK II with BG-R20

Really Right Stuff BGR20-L: L-bracket for Canon EOS R5 MK II & R6 MK II with BG-R20 BGR20-L

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 1

Wimberley AP-640 Lens Replacement Foot for Sony FE 400-800mm f/6.3-8 G OSS

Wimberley AP-640 Lens Replacement Foot for Sony FE 400-800mm f/6.3-8 G OSS AP-640

ready to ship, delivery time^(DE) ** 1-3 working days
in stock: 4